Your Cart

Terms & Conditions

These are the terms and conditions for:


       Property of AZAD AL AMAL COMPANY

C.R: 0000000

(Hereby “Vouch”)


Please read the following carefully: 


Your use of the Vouch website or application and purchase of the products (hereby "products") on such a website, means that you agree to these terms and conditions as set out below.




Vouch offers through this website and application; a bundle of its garment’s creations, accessories and cosmetics which has its brand logo on it. 

For more information about our products, please contact us, our customer service team will be attentive and available to answer your questions and concerns.




Vouch is an e-commerce business unit. It is not a medical advisory unit, and thus it is not responsible for any consequences of using any products. Vouch does not provide promises on the effect of any product. You are responsible for the use of any product you buy from Vouch.


Please read the product label carefully before using it.


We are not responsible if any reaction should occur as a result of any consumer using our products. If you develop a skin or other sensitivity to any product, you should stop using it immediately and consult your physician, Remember, you should never use new products on broken or irritated skin and discontinue using any product that causes any of the following: redness, scaling, itching, burning, soreness, blisters, watery eyes, irritation or other similar reactions.


If you are uncertain about possible sensitivity, always do a patch test before use or consult your healthcare professional.


In the case of pregnancy, nursing or illness, or if taking medications, please consult with your health care professional before using any products.


All products are for external use only.




When you place an order for a Product (hereby "order") you are offering to buy the product for the price advertised and stated on the Website as at the time of purchase, subject to Vouch Terms and Conditions.


When a website user with the intent to purchase a product on The Website, places an order online, Vouch will send that user an email to confirm that the order for the product purchased or about to be purchased has been received. This email confirmation will be produced automatically so that the user has confirmation of his product order details.


The fact that the user receives an automatic confirmation does not necessarily mean that Vouch will be able to meet the client's order and is not a guarantee of product availability. Once Vouch has sent the confirmation email, Vouch will check product availability against the order placed by the website user. If the product is available, and order details are specific to the intended product purchased with the correct product price as advertised at the time of sale, this automatic email will be deemed an acceptance or product purchase and will specify delivery details and confirm the price of the Products purchased. If the product is not available, the website user will be informed either by email or by telephone.


Vouch may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is canceled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.


All new orders are deemed separate and each is treated individually.




All prices are as stated on the Website but Vouch reserves the right at any time to adjust prices without prior notice.


Vouch will always try to make sure that prices on the website are accurate. However, some price errors may occur from time to time, including but not limited to human error, mechanical error or the like. The correct price may be either higher or lower than that shown on the website. Should an error in pricing be discovered, the customer will be informed of such error, and he will be given the option to reconfirm the order at the correct price. He will also have the option to cancel the order should he be not satisfied with the correct price communicated on the said product order.




All payments to Vouch are handled securely.


The customer must pay the price of the product as stipulated on the order before the order is processed, unless the payment method is “Cash on Delivery”. In that case, the price must be paid in cash at the time of delivery.


Payments can be done through credit card, debit card, and “Cash on Delivery”.


Payments will be debited from your credit card, bank account or PayPal account immediately on you placing the order for the products you have purchased. Upon processing a transaction, Vouch will issue an electronic transaction receipt which will be sent to the email address you provide. If the payment method is “Cash on Delivery”, the buyer must have the money available in cash at the time of delivery.




Vouch attempts to be as accurate as possible. However, Vouch does not warrant that product descriptions, product prices or other content of this site is accurate or error-free. If a product offered by Vouch itself is not as described, your sole remedy is to return it in unused condition.




You have the possibility to register and open an account at Vouch to purchase the products with a username and password. You may not share your password with anyone unless you are a minor, in which case you may share your password with your parents or other legal guardians. You must always provide your accurate, current and complete personal information to Vouch to purchase the products. You must update such information in a timely manner to maintain its accuracy and completeness. Any use and purchase of the products through your Account will be deemed as being used by you. Vouch is entitled to rely on the contact and other information that is supplied to us through your Account. Your Account is non-transferable and non-assignable. You can cancel your account whenever you want.




All content included on this site, such as text, graphics, logos, button icons, images, videos, audio clips, data compilation, and software is the property of Vouch, its merchants, or its content suppliers and protected by the Saudi and international copyright laws. The compilation of all content on this site is the exclusive property of Vouch and protected by the Saudi and international copyright laws. All software used on this site is the property of Vouch or its software suppliers and protected by the Saudi and international copyright laws.


You have no authorization to copy, transmit, distribute, display, republish, post, or upload from our website in any way without our prior written approval, or stated otherwise on our site. You may print a copy of our site's content strictly for personal use only. By doing so, you also consent not to directly or indirectly change or remove any copyright, trade name, service mark, trademark, or any other proprietaries shown on any of our content. Any alterations or use of content outside the guidelines of these Terms and Conditions violates intellectual property rights. By accessing our website, you do not own any rights or titles to our content or other intellectual properties.




All items purchased from Vouch are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.




Vouch has tried to make the descriptions (including all pictures) of the products as accurate as possible. However, errors are always possible and Vouch does not guarantee error-free descriptions.


Vouch shall insure Ordered Products at their retail value whilst being delivered to you. Please check the delivered Products as soon as possible on receipt as we will not cover any subsequent loss or destruction.


Vouch will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services.


Because of the nature of the Internet, Vouch provides and maintains the Website on an "as is", "as available" basis and makes no promise that use of the Website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.


Our Website may from time to time contain links to other web sites that are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.


Except as provided above we can give no other warranties, conditions or other terms, expressed or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.


You will be responsible for any breach of these terms by you and if you use the Website in breach of these terms you will be liable to and will reimburse Vouch for any loss or damage caused as a result.


The terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Vouch liability resulting from its negligence nor any fraudulent representation.


Vouch will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.


Please read the instructions, manuals and other user documentation that comes with your products carefully. Vouch is not involved in the manufacture of products and will not advise on their use or operation or the manufacturer's guidelines. You are urged to use all products safely and in accordance with the manufacturer's guidelines.


These terms do not affect your statutory rights as a consumer which are available to you.


Subject as aforesaid, to the maximum extent permitted by law, Vouch is not liable for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you (or your representative or lawyer) notify to Vouch and Vouch shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to the following:

  • Any incorrect or inaccurate information on Vouch Website;
  • Any interruptions to, or delays in, updating Vouch Website;
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Website or any Product purchased through the Website;
  • Any loss or damage resulting from your use or the inability to use the website, or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control;
  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong;
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content from the Website, or from transmissions via emails or attachments received from Vouch.
  • All representations, warranties, conditions and other terms which but for this notice would have an effect.



Vouch may change or withdraw any part of the website, or may refuse you access to the website, partially or totally, or to some of the website features at any time if we consider it necessary.


Vouch may also terminate this Agreement and immediately remove, cancel or suspend access to and use of The Website upon breach of any part of these Terms whatsoever. Termination shall be without prejudice to Vouch other rights.


Vouch acts as principal on its own account and not as agent for you or any other person.


If Vouch does not enforce any provision of this agreement such will not be considered a continuing waiver.


In the event that any part of these Terms is held to be unenforceable, such part will at Vouch option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.




We reserve the right to make changes to our Website, policies, and these Terms and Conditions at any time. If any of these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining provision.


These Terms and Conditions constitute the full agreement between you and Vouch and may only be amended in writing by Vouch.




This Agreement together with the Privacy Policy, Shipping Policy, Refund Policy and any other legal notices published by Vouch, shall constitute the entire agreement between you and Vouch concerning and governs your use of the website.




These Terms and Conditions are governed by the Saudi law. Use of our website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including, without limitation, this paragraph.


Our performance of these Terms and Conditions is subject to existing laws and legal process, and nothing contained in these Terms and Conditions limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website or information provided to or gathered by us with respect to such use.


Any rights not expressly granted herein are reserved.